30-Day Refund Policy

Effective date: September 17, 2026

The current founding enrollment offer for the Holistic Wellness Coach Certification includes a 30-day refund period. This policy explains how that offer works. It does not limit any additional refund, cancellation, withdrawal or consumer rights that apply under mandatory law.

30-day request period

You may request a refund within 30 calendar days after the original purchase date. Submit the request through the MHA contact form using the email address associated with the purchase and select Refund request.

Course refund

If a full course refund is approved and processed, access to the refunded enrollment ends. Active sign-in sessions may be revoked, future course sign-in links will no longer grant access for that refunded enrollment, and any certificate issued from that enrollment will no longer verify as valid.

Client Practice Starter Kit

If you purchased the optional Client Practice Starter Kit, a refund may be processed together with the course refund where applicable. If only the Starter Kit is refunded, access to the Starter Kit ends while the underlying course enrollment can remain active.

How refunds are returned

Approved refunds are submitted through the payment processor to the applicable payment method or otherwise handled using the options available through the processor. The time for a refund to appear can depend on Stripe, the payment method, card network and financial institution.

Abuse, fraud and duplicate transactions

MHA may verify purchase details before processing a request and may investigate suspected fraud, duplicate refund attempts, payment disputes, chargebacks or misuse of the refund process. This does not remove non-waivable consumer rights.

Requests after 30 days

Requests submitted after the published 30-day offer may be considered where required by law or where MHA chooses to provide an exception. The existence of a discretionary exception in one case does not create a general entitlement beyond this policy or applicable law.

Technical problems

If you cannot access a purchased course because of an account or technical problem, contact us so the access issue can be investigated. A temporary technical issue does not prevent you from submitting a refund request within the applicable period.

How to request a refund

Go to the contact form, choose Refund request, provide the purchase email address, and briefly identify the purchase you want refunded. Do not send full payment-card numbers or passwords.